|
Sign In to gain access to subscriptions and/or personal tools.
|
Good Vibrations: Tactile Feedback in Support of Attention Allocation and Human-Automation Coordination in Event-Driven Domains
Aaron E. Sklar
IDEO Product Development, San Francisco, California
Nadine B. Sarter
Ohio State University, Columbus, Ohio
Observed breakdowns in human-machine communication can be explained, in part, by the nature of current automation feedback, which relies heavily on focal visual attention. Such feedback is not well suited for capturing attention in case of unexpected changes and events or for supporting the parallel processing of large amounts of data in complex domains. As suggested by multiple-resource theory, one possible solution to this problem is to distribute information across various sensory modalities. A simulator study was conducted to compare the effectiveness of visual, tactile, and redundant visual and tactile cues for indicating unexpected changes in the status of an automated cockpit system. Both tactile conditions resulted in higher detection rates for, and faster response times to, uncommanded mode transitions. Tactile feedback did not interfere with, nor was its effectiveness affected by, the performance of concurrent visual tasks. The observed improvement in task-sharing performance indicates that the introduction of tactile feedback is a promising avenue toward better supporting humanmachine communication in event-driven, information-rich domains.
Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 41, No. 4,
543-552 (1999)
DOI: 10.1518/001872099779656716
 CiteULike  Complore  Connotea  Del.icio.us  Digg  Reddit  Technorati  Twitter What's this?
This article has been cited by other articles:
|
|
|
|
 
C. Ho and C. Spence
Using Peripersonal Warning Signals to Orient a Driver's Gaze
Human Factors: The Journal of the Human Factors and Ergonomics Society,
August 1, 2009;
51(4):
539 - 556.
[Abstract]
[PDF]
|
|
|
|
|
|
|
S. Hameed, T. Ferris, S. Jayaraman, and N. Sarter
Using Informative Peripheral Visual and Tactile Cues to Support Task and Interruption Management
Human Factors: The Journal of the Human Factors and Ergonomics Society,
April 1, 2009;
51(2):
126 - 135.
[Abstract]
[PDF]
|
|
|
|
|
|
|
J. D. Lee
Review of a Pivotal Human Factors Article: "Humans and Automation: Use, Misuse, Disuse, Abuse"
Human Factors: The Journal of the Human Factors and Ergonomics Society,
June 1, 2008;
50(3):
404 - 410.
[Abstract]
[PDF]
|
|
|
|
|
|
|
N. Sarter
Investigating Mode Errors on Automated Flight Decks: Illustrating the Problem-Driven, Cumulative, and Interdisciplinary Nature of Human Factors Research
Human Factors: The Journal of the Human Factors and Ergonomics Society,
June 1, 2008;
50(3):
506 - 510.
[Abstract]
[PDF]
|
|
|
|
|
|
|
J.J. Scott and R. Gray
A Comparison of Tactile, Visual, and Auditory Warnings for Rear-End Collision Prevention in Simulated Driving
Human Factors: The Journal of the Human Factors and Ergonomics Society,
April 1, 2008;
50(2):
264 - 275.
[Abstract]
[PDF]
|
|
|
|
|
|
|
L. A. Jones and N. B. Sarter
Tactile Displays: Guidance for Their Design and Application
Human Factors: The Journal of the Human Factors and Ergonomics Society,
February 1, 2008;
50(1):
90 - 111.
[Abstract]
[PDF]
|
|
|
|
|
|
|
N. Merat and A. H. Jamson
The Effect of Stimulus Modality on Signal Detection: Implications for Assessing the Safety of In-Vehicle Technology
Human Factors: The Journal of the Human Factors and Ergonomics Society,
February 1, 2008;
50(1):
145 - 158.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M.L. Cummings, R. M. Kilgore, E. Wang, L. Tijerina, and D. S. Kochhar
Effects of Single Versus Multiple Warnings on Driver Performance
Human Factors: The Journal of the Human Factors and Ergonomics Society,
December 1, 2007;
49(6):
1097 - 1106.
[Abstract]
[PDF]
|
|
|
|
|
|
|
C. Ho, N. Reed, and C. Spence
Multisensory In-Car Warning Signals for Collision Avoidance
Human Factors: The Journal of the Human Factors and Ergonomics Society,
December 1, 2007;
49(6):
1107 - 1114.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M. I. Nikolic and N. B. Sarter
Flight Deck Disturbance Management: A Simulator Study of Diagnosis and Recovery From Breakdowns in Pilot-Automation Coordination
Human Factors: The Journal of the Human Factors and Ergonomics Society,
August 1, 2007;
49(4):
553 - 563.
[Abstract]
[PDF]
|
|
|
|
|
|
|
G. M. Fitch, R. J. Kiefer, J. M. Hankey, and B. M. Kleiner
Toward Developing an Approach for Alerting Drivers to the Direction of a Crash Threat
Human Factors: The Journal of the Human Factors and Ergonomics Society,
August 1, 2007;
49(4):
710 - 720.
[Abstract]
[PDF]
|
|
|
|
|
|
|
N. B. Sarter, R. J. Mumaw, and C. D. Wickens
Pilots' Monitoring Strategies and Performance on Automated Flight Decks: An Empirical Study Combining Behavioral and Eye-Tracking Data
Human Factors: The Journal of the Human Factors and Ergonomics Society,
June 1, 2007;
49(3):
347 - 357.
[Abstract]
[PDF]
|
|
|
|
|
|
|
H. P. Beck, M. T. Dzindolet, and L. G. Pierce
Automation Usage Decisions: Controlling Intent and Appraisal Errors in a Target Detection Task
Human Factors: The Journal of the Human Factors and Ergonomics Society,
June 1, 2007;
49(3):
429 - 437.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M. O. Watson and P. M. Sanderson
Designing for Attention With Sound: Challenges and Extensions to Ecological Interface Design
Human Factors: The Journal of the Human Factors and Ergonomics Society,
April 1, 2007;
49(2):
331 - 346.
[Abstract]
[PDF]
|
|
|
|
|
|
|
D. C. Marshall, J. D. Lee, and P. A. Austria
Alerts for In-Vehicle Information Systems: Annoyance, Urgency, and Appropriateness
Human Factors: The Journal of the Human Factors and Ergonomics Society,
February 1, 2007;
49(1):
145 - 157.
[Abstract]
[PDF]
|
|
|
|
|
|
|
J. B. F. van Erp, E. L. Groen, J. E. Bos, and H. A. H. C. van Veen
A Tactile Cockpit Instrument Supports the Control of Self-Motion During Spatial Disorientation
Human Factors: The Journal of the Human Factors and Ergonomics Society,
January 1, 2006;
48(2):
219 - 228.
[Abstract]
[PDF]
|
|
|
|
|
|
|
P. M. Sanderson, M. O. Watson, and W. J. Russell
Advanced Patient Monitoring Displays: Tools for Continuous Informing
Anesth. Analg.,
July 1, 2005;
101(1):
161 - 168.
[Abstract]
[Full Text]
[PDF]
|
|
|
|
|
|
|
P. J. Hopp, C. A. P. Smith, B. A. Clegg, and E. D. Heggestad
Interruption Management: The Use of Attention-Directing Tactile Cues
Human Factors: The Journal of the Human Factors and Ergonomics Society,
January 1, 2005;
47(1):
1 - 11.
[Abstract]
[PDF]
|
|
|
|
|
|
|
G. A. Jamieson and K. J. Vicente
Designing Effective Human-Automation-Plant Interfaces: A Control-Theoretic Perspective
Human Factors: The Journal of the Human Factors and Ergonomics Society,
January 1, 2005;
47(1):
12 - 34.
[Abstract]
[PDF]
|
|
|
|
|
|
|
C.-Y. Ho, M. I. Nikolic, M. J. Waters, and N. B. Sarter
Not Now! Supporting Interruption Management by Indicating the Modality and Urgency of Pending Tasks
Human Factors: The Journal of the Human Factors and Ergonomics Society,
January 1, 2004;
46(3):
399 - 409.
[Abstract]
[PDF]
|
|
|
|
|
|
|
M. I. Nikolic and N. B. Sarter
Peripheral Visual Feedback: A Powerful Means of Supporting Effective Attention Allocation in Event-Driven, Data-Rich Environments
Human Factors: The Journal of the Human Factors and Ergonomics Society,
January 1, 2001;
43(1):
30 - 38.
[Abstract]
[PDF]
|
|
|
|
|
|
|
N. B. Sarter and D. D. Woods
Team Play with a Powerful and Independent Agent: A Full-Mission Simulation Study
Human Factors: The Journal of the Human Factors and Ergonomics Society,
January 1, 2000;
42(3):
390 - 402.
[Abstract]
[PDF]
|
|
|
|
|
