Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Human Factors: The Journal of the Human Factors and Ergonomics Society
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Trimmel, M.
Right arrow Articles by Haring, S.
Right arrow Search for Related Content
PubMed
Right arrow Articles by Trimmel, M.
Right arrow Articles by Haring, S.
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Stress Response Caused by System Response Time when Searching for Information on the Internet

Michael Trimmel

University of Vienna, Vienna, Austria

Monika Meixner-Pendleton

University of Vienna, Vienna, Austria

Sandra Haring

University of Vienna, Vienna, Austria

System response time (SRT) is suspected to be a stress-inducing factor when searching for information during human-computer interactions. In this study 26 volunteers, grouped into skilled and unskilled Internet users, completed three tasks of searching for information on the Internet, whereupon they rated their strain. Heart rate, nonspecific skin conductance responses, and skin conductance level after SRTs lasting 2, 10, and 22 s were analyzed. Results showed physiological stress responses of higher heart rates and enhanced electrodermal activity related to SRT duration, independent of expertise. For persons experiencing high strain, a higher overall heart rate and a heart rate of 114 beats per minute were observed for the 22-s condition. As no significant effect of expertise on stress response was found, this indicates that no long-term habituation took place. To avoid stress, short SRTs and/or effective coping mechanisms are recommended. The potential application of this research is the suggestion of using a fast Internet connection to reduce the stress response.

Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 45, No. 4, 615-622 (2003)
DOI: 10.1518/hfes.45.4.615.27084
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?