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Human Factors: The Journal of the Human Factors and Ergonomics Society
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Melioration and the Transition from Touch-Typing Training to Everyday Use

Eldad Yechiam

Technion–Israel Institute of Technology, Haifa, Israel

Ido Erev

Technion–Israel Institute of Technology, Haifa, Israel

Vered Yehene

Technion–Israel Institute of Technology, Haifa, Israel

Daniel Gopher

Technion–Israel Institute of Technology, Haifa, Israel

Previous research shows that success in touch-typing training does not ensure its continuation into everyday use. It is postulated that an important contributor to this problem is melioration–that is, maximizing local rates of reinforcement. In the context of typing, melioration implies an intuitive tendency to choose typing strategies that lead to a better immediate performance level than that obtained by touch-typing. One such strategy is visually guided typing, in which the performer looks at the keys to locate their position. The present research describes a training approach that changes the reinforcement structure by increasing the attractiveness of looking at the screen while typing. This approach is implemented by using a secondary task that requires typists to respond to signals appearing on the screen. In an experiment that evaluated this solution, 22 students were given a touch-typing training course followed by a period in which they had to type their own homework. The results showed that under a modified reinforcement condition, the effect of melioration on touch-typing scores in the posttraining phase decreased. In addition, the experimental manipulation facilitated the acquisition and maintenance of the touch-typing skill. Actual or potential applications of this research include research in training, choice behavior, and human-computer interaction.

Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 45, No. 4, 671-684 (2003)
DOI: 10.1518/hfes.45.4.671.27085


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