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Human Factors: The Journal of the Human Factors and Ergonomics Society
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Age Differences in Search of Web Pages: The Effects of Link Size, Link Number, and Clutter

Michael Grahame

University of Calgary, Calgary, Canada

Jason Laberge

University of Calgary, Calgary, Canada

Charles T. Scialfa

University of Calgary, Calgary, Canada

Reaction time, eye movements, and errors were measured during visual search of Web pages to determine age-related differences in performance as a function of link size, link number, link location, and clutter. Participants (15 young adults, M = 23 years; 14 older adults, M = 57 years) searched Web pages for target links that varied from trial to trial. During one half of the trials, links were enlarged from 10-point to 12-point font. Target location was distributed among the left, center, and bottom portions of the screen. Clutter was manipulated according to the percentage of used space, including graphics and text, and the number of potentially distracting nontarget links was varied. Increased link size improved performance, whereas increased clutter and links hampered search, especially for older adults. Results also showed that links located in the left region of the page were found most easily. Actual or potential applications of this research include Web site design to increase usability, particularly for older adults.

Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 46, No. 3, 385-398 (2004)
DOI: 10.1518/hfes.46.3.385.50404


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