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Human Factors: The Journal of the Human Factors and Ergonomics Society
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Effect of Tactile Feedback on Movement Speed and Precision During Work-Related Tasks Using a Computer Mouse

Antonin Viau

University of Montreal, Montreal, Canada

Micheline Najm

University of Montreal, Montreal, Canada

C. Elaine Chapman

University of Montreal, Montreal, Canada

Mindy F. Levin

University of Montreal, Montreal, Canada

Effects of tactile feedback on movement accuracy and speed were studied. Younger and older participants performed three tasks (1, select and drag word; 2, menu navigation; 3, select and drag cell) using commercial software and a mouse with or without tactile feedback. Task time and error number were recorded. Tasks were divided according to presence or absence of tactile feedback, and participants were divided into subgroups (high, average, low) based on Task 1 performance. Overall, older participants took longer (p < .0001) and made more errors (p < .001) than younger participants. There was an effect of feedback by task in younger participants for all six outcomes (p < 0.02). At the task level, with feedback, younger participants reduced performance time (13%) and errors (24%) on Task 1. Low-and average-performance younger participants benefited most from feedback for Task 1. Older low-performance participants also benefited from feedback for Task 1. For Task 3, older participants tended to take more time and make more errors with feedback. Tactile feedback may enhance performance when feedback is event related. Older people may not integrate sensation as well as younger individuals to enhance performance. Potential applications of this research include the development of tactile feedback interfaces to facilitate computer use.

Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 47, No. 4, 816-826 (2005)
DOI: 10.1518/001872005775571023
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